Executive Steward

Company: Disability Solutions
Location: Orlando
Posted on: October 9, 2024

Job Description:

At Loews Hotels at Universal Orlando, our team members get to make a difference and have fun every day. Our world-class team brings to life the incredible, award-winning hotels located at Universal Orlando Resort.Named one of Central Florida's Top Workplaces and one of America's Best-in-State Employers by Forbes, we are committed to our "power of we" culture.Are you looking for a place where you can bring your authentic self to work every day and be able to connect, engage and delight?

• We offer excellent benefits and perks including one free meal per shift and free theme park access.
• We have a dynamic culture that makes every day interesting, challenging, fulfilling and fun.
• We embrace diversity at our core and offer the opportunity for all team members to reach their potential.
• We invest in training and development opportunities for all team members.
• We promote social responsibility by being a good neighbor in the community.
• We care for you, just as we care for others.About Loews Portofino Bay HotelJoin the team at this Italian-inspired hotel that is a re-creation of the seaside village of Portofino, Italy. Job Specific
  • Maintains Steward Department staffing levels so as to provide for optimal performance and delivery of superior service
  • Ensures maintenance of all food and beverage areas and equipment to the highest level of sanitation and quality
  • Develops/approves departmental budgets, forecasts and schedules
  • Responsible for smooth, efficient, cost effective operation of steward operations to include labor management, supervision of all aspects of work performed, inventory control, product selection
  • Communicates daily with Chef, Area Sous Chef , Banquet Chef and Outlet and Banquet Managers to obtain/provide information regarding current status of daily activities/functions and upcoming events
  • Establishes par levels for, and maintains control over food and beverage china, glass, silver, cookware and service equipment inventories so as to support forecasted activities without experiencing shortages or excessive inventory situations
  • Approves department storeroom/purchase requisitions, ensures that operational cost are kept within forecasted budgetary guidelines
  • Reviews/maintains daily payroll report/records, maintaining labor cost within established budgetary limits
  • Establishes and ensures adherence to departmental and Loews Hotels guidelines, policies and procedures
  • Interviews, selects, trains, appraises, coaches, counsels and disciplines personnel according to Loews Hotels standards
  • Follows New Hire Training and ongoing Star Service Competency program in accordance with hotel policy
  • Evaluates individual employee performance, determines areas in need of improvement, or requirements for advancement, establishes goals, objectives and training needs required to achieve same
  • Attends required hotel meetings to keep abreast of in-house activities/promotions and events; maintain communications with other departments throughout the hotel
  • Conducts departmental meetings as required to communicate effectively with all stewarding personnel to ensure that they are kept current with pertinent hotel information and activities
  • Evaluate changes in guest needs, the hotels guest mix and industry competitive set, to recommend appropriate product/service and operational changes necessary to ensure guest and employee satisfaction, while maintaining market dominance and exceptional financial performance
  • Other duties as assignedGeneral
    • Promotes and applies teamwork skills at all times
    • Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance
    • Is polite, friendly, and helpful to guests, management and fellow employees
    • Executes emergency procedures in accordance with hotel standards
    • Complies with required safety regulations and procedures
    • Attends appropriate hotel meetings and training sessions
    • Maintains cleanliness and excellent condition of equipment and work area
    • Complies with hotel standards, policies and rules
    • Recycles whenever possible
    • Remains current with hotel information and changes
    • Complies with hotel uniform and grooming standardsQualifications
      • Associates or higher degree in Food Service Management, Hospitality or equivalent
      • Five to seven years Steward/Kitchen Management experience in large, multi outlet, convention Hotel
      • Thorough knowledge of food and beverage planning and production procedures
      • Ability to develop and maintain effective operating and control processes designed to attain maximum operating efficiency, while ensuring adherence to established guest service and governmentally mandated criteria
      • Effective management, leadership, organizational and communication skills
      • Ability to work flexible schedule to include weekends and holidays

Keywords: Disability Solutions, Greater Carrollwood , Executive Steward, Other , Orlando, Florida